Injured in a Motor Vehicle Accident? Get Clear Advice on Your Claim.
A crash can leave you dealing with treatment, time away from work and an insurer while you are still finding out how serious your injuries are. Stonegate Legal can assess your position, explain the Queensland CTP claims process and identify the deadlines that apply to your circumstances.
- Find out whether you can claim. We assess how the accident happened, your injuries and the available insurance information
- Understand the next step. We explain what evidence to preserve and what needs to be lodged.
- Speak with a solicitor. Get practical advice before making decisions about your claim.
Enquire About Your Accident Claim
Queensland CTP Claims
Legal Advice After a Road Traffic Accident
Queensland’s compulsory third party (CTP) scheme concerns personal injury caused by a motor vehicle accident. A person injured through another driver’s fault, whether wholly or partly, may be able to claim against the relevant vehicle’s CTP insurer. Drivers, passengers, motorcyclists, cyclists and pedestrians may all have claims, depending on what happened. CTP insurance does not pay for vehicle or other property damage.
We can examine liability, identify the insurer or other appropriate respondent, prepare the claim and assess the evidence needed to show how the injury has affected your work, treatment and daily life. The value of a claim depends on its facts; a payout figure on a website cannot reliably tell you what your case is worth.
Understand Your Options
How a Queensland Motor Accident Injury Claim Works
After a motor vehicle accident, it can be difficult to know whether you have a claim or what to do first. This video explains who may be eligible for compensation in Queensland, how the CTP insurer is identified, and why medical records, income details and evidence from the accident matter. It also outlines the deadlines that can affect your claim.
- The injury and the accident: What happened, who may have been at fault and whether a motor vehicle’s use caused the injury.
- The CTP insurer: A claim is generally directed to the CTP insurer of a vehicle that may have caused the accident. Different arrangements apply where a vehicle cannot be identified or is unregistered.
- The evidence: Medical records, proof of income, expenses and evidence about the accident help establish liability and loss.
Time Matters!
CTP Notice Deadlines Can Arrive Well Before Three Years
A Queensland CTP claim usually begins with a Notice of Accident Claim Form. For most claims, it must be lodged by the earlier of nine months after the accident (or first appearance of symptoms where the injury was not immediately apparent) and one month after first consulting a lawyer about the claim. Where the at-fault vehicle cannot be identified, the notice period is generally three months after the accident. A separate limitation period applies to starting court proceedings. Late notices and claims involving children require individual advice.
*No obligation consult
9 Months
Notice of Accident Claim Form
The usual outside period for lodging the Notice of Accident Claim Form, subject to the earlier lawyer-consultation deadline and the rules for injuries that appear later.
1 Month
Giving the Notice Form
The notice may be due within one month after first consulting a lawyer about the claim. It is vital that you do not miss this window.
3 Months
To answer a particulars request
The usual notice period is when the vehicle that caused the accident cannot be identified.
Which Best Describes Your Situation?
Get Advice That Fits Where You Are in the Claim
I HAVE NOT STARTED A CLAIM
You may still have questions about fault, your diagnosis or the identity of the insurer. We can review the circumstances, work through the applicable notice deadline and help gather the documents needed to lodge a claim.
- Assess whether another person may have caused or contributed to the accident
- Identify the CTP insurer where the vehicle details are available
- Consider a Nominal Defendant claim if a relevant vehicle is unidentified or unregistered
- Prepare the Notice of Accident Claim Form and supporting material
- Explain what to keep while your injury and financial loss become clearer
*30-min free, no obligation consult
I HAVE ALREADY LODGED OR RECEIVED AN OFFER
An insurer may dispute fault, question whether an injury was caused by the accident or make an offer before its longer-term effects are clear. We can review the claim’s progress, the medical and financial evidence, and the terms of any proposed settlement.
- Review liability and any allegation that you were partly at fault
- Assess treatment, income loss and future needs supported by evidence
- Respond to information or medical assessment requests
- Advise on negotiations and a proposed settlement
- Prepare for a conference or court proceedings if the dispute remains unresolved
*30-min free, no obligation consult
Talk Through Your Position
Get a Clear View of Your Next Step
Tell us what happened, when it happened and how the injury is affecting you. We can identify the immediate deadline, the information needed to assess the claim and the next decision you face.
Queensland Client Reviews
Hear From Stonegate Legal Clients
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Costs Explained Up Front
Know the Fee Arrangement Before You Decide
What we explain:
Before you retain us, we will explain our proposed legal fees, likely outlays such as medical reports, when payment is due, and how any insurer contribution to legal costs may work in your circumstances.
What to ask:
If a conditional or “no win, no fee” arrangement is available for your claim, we will set out its conditions and what may remain payable if the claim succeeds or does not succeed.
The Process
A transparent path, handled with precision
MAIC describes insurer compliance and rehabilitation decisions, a liability decision, medical evidence, negotiation, conference and possible litigation as stages of the claims process.
STEP 01
We discuss the accident, your injuries, who may be responsible and any immediate notice deadline. We explain what information is missing before we can give firmer advice.
We obtain the available vehicle and insurance details, prepare the Notice of Accident Claim Form and address any request for further information needed for a compliant claim.
We gather records that show the injury, treatment, time away from work and expenses. Where needed, medical reports help assess ongoing effects and future needs.
We consider the insurer’s position on fault and injury, value the supported heads of loss and advise on settlement discussions. We explain the effect of any offer before you decide whether to accept it.
If negotiation does not resolve the claim, we advise on the required conference process and whether court proceedings are appropriate, including the applicable limitation date.
Questions and Answers
Clear Answers About Queensland Motor Accident Claims
A few of the questions we’re asked most often by Queensland businesses and individuals considering legal action.
Still Got Questions?
A few of the questions we’re asked most often by Queensland businesses and individuals considering legal action.
*No obligation consult
Can I claim if I was partly at fault?
Possibly. A person injured in an accident caused partly by another driver may still be able to claim, although their compensation may be reduced to reflect their own contribution.
Can a passenger, cyclist or pedestrian make a CTP claim?
Yes, potentially. The key questions include whether a motor vehicle accident caused the injury and whether another person was at least partly responsible. The facts need individual assessment.
What if the driver left the scene?
A claim may be possible against the Nominal Defendant where the at-fault vehicle cannot be identified. The usual notice deadline is shorter, and you should preserve details of attempts to identify the vehicle.
What can compensation cover?
Depending on the evidence and the circumstances, a claim may include treatment and rehabilitation costs, past and future income loss, and general damages for qualifying injuries. Other supported losses may also need assessment.
Does CTP cover repairs to my car?
No. Queensland CTP insurance is for personal injury; vehicle and other property damage are separate insurance or recovery issues.
How long will my claim take?
It depends on the injury, recovery, evidence and any dispute about fault or loss. MAIC says Queensland CTP claims commonly take around 12–18 months to settle, while simple claims can be shorter and complex claims considerably longer. This is a scheme-wide guide, not a prediction for your case.
Do I have to go to court?
Not necessarily. Many claims settle through negotiation. If a dispute remains, a conference and then court proceedings may become relevant.
Should I accept the insurer’s offer?
Understand what injuries and future losses the offer accounts for before accepting it. A settlement finalises the claim, and you cannot later make another claim for injuries from the same accident.
A few of the questions we’re asked most often by Queensland businesses and individuals considering legal action.
*No obligation consult
Discuss Your Claim
Injured on the Road? Find Out Where You Stand.
Early advice can clarify the notice deadline, the insurer to contact and the evidence your claim needs. Contact Stonegate Legal with the accident date and a short account of what happened.